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LECS at a glance

why LECS?

Role of LECS (Lotte E-Commerce Customizing Service)With LECS, an online store can be established when effective cost, time, and stable operation is made possible.
Role of LECS (Lotte E-Commerce Customizing Service)
Classification Online store established and
run directly by the brand		 Online store established and
run by LECS
Establishment
period

Around one year
  • Around 4 months on average
    • - Based on customized website around
      LECS platforms
Establishment
Cost
  • 1 billion (KRW) for initial set up
    • - Includes website planning,
      system development,
      and server purchasing cost
  • Set up an advanced EC store with ZERO
    initial set up cost
    • - Korea’s exclusive official online store,
      various conditions by sales volume
    • - High quality EC platforms and secure
      hosting service
Service standard
management
  • Difficult to maintain a consistent level of
    service during sudden order volume
    fluctuations
    • - Difficult to quickly solve problems if
      using separate outsourcing for
      logistics/delivery, CS and other
      functions
  • LECS ‘s specialized operational services will
    offer a high level of satisfaction and
    pleasant shopping experience to customers
    • - 0.03% out-of-stock after order and 95%
      CS responses.
    • - 99.6% distribution within 24 hours of
      order

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LECS package

LECS is able to adjust service functions according to a brand’s environment and requirements.
  • Brand’s Needs
    • Shortage of brands’
      own online personnel
      Prompt opening
      without burden
    • Strong marketing
      competence
      Brands’ own
      membership operation
    • Apply chosen design
      Establish a stable
      brand mall
    • Integrated on/offline
      inventory operation at
      own logistics center
  • Recommended
    LECS Package
    • Quick Start
    • Self-Membership
    • Self-MD
    • Self-Logis
LECS package
Brand
Marketing		 Membership available from Quick Start. Not applicable available from Self-MD available from Self-Logis
Promotion available from Quick Start. Not applicable available from Self-MD available from Self-Logis
Online
MD		 Design available from Quick Start. Not applicable Not applicable available from Self-Logis
Photo available from Quick Start. Not applicable Not applicable available from Self-Logis
Display available from Quick Start. Not applicable Not applicable available from Self-Logis
Online
Store
Setup and
Operation		 Front available from Quick Start. available from self-membership available from Self-MD available from Self-Logis
Admin available from Quick Start. available from self-membership available from Self-MD available from Self-Logis
Hosting available from Quick Start. available from self-membership available from Self-MD available from Self-Logis
Interface available from Quick Start. available from self-membership available from Self-MD available from Self-Logis
Logistics
and
Customer
Services		 Stock-Logis available from Quick Start. available from self-membership available from Self-MD Not applicable
Store-Logis available from Quick Start. available from self-membership available from Self-MD Not applicable
CS available from Quick Start. available from self-membership available from Self-MD available from Self-Logis
+α
Services		 Help available from Quick Start. available from self-membership available from Self-MD available from Self-Logis
Reporting available from Quick Start. available from self-membership available from Self-MD available from Self-Logis

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